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Sketchup License... Do me a favour!

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  • M Offline
    Macker
    last edited by 28 Feb 2012, 12:55

    Anybody else having the same issues as me? Here's what I've just emailed google...

    @unknownuser said:

    This is the second email I've sent now, having not recieved any reply to my first.

    We currently have a server based 5 seat License in our office and due to it being a floating license most people in the office have Sketchup Pro installed so that they can use the various import/export functions.

    Being a large office we sometimes hit our max number of licenses; something that NEVER used to be an issue as Sketchup would simply revert back to the free version.

    Currently when someone opens up a copy of Sketchup Pro and the license limit is exceeded, both the person that just opened it AND the last person(s) get kicked out. Why on earth is it kicking out people that already have the application open? Why does it not just tell the new user that the license limit has been reached and let them use the free version?

    This brings me onto my next point; you cannot have both sketchup pro and sketchup free installed on the same computer, meaning that when the license limit has been hit you have to uninstall sketchup pro to get any use out of it! It's absolutely, completely and utterly ludicrous!

    Considering this is my second email I am fully expecting a response. This problem has been happening for too long now and is absolutely unacceptable for a product that we have paid a lot of money for.

    Check out my blog @ http://macviz.blogspot.co.uk

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    • J Offline
      Jean Lemire
      last edited by 28 Feb 2012, 16:09

      Hi Macker, hi folks.

      SketchUcation is not Google.

      We are a group of dedicated, I can probably write passionate, users that are trying our best to help each other with SketchUp.

      I posted a message for you in the official Google Help Group dedicated to SketchUp Pro. See this link:

      Redirecting to Google Groups

      favicon

      (groups.google.com)

      In my post I refered to the present thread on SketchUcation.

      Now that both threads are cross referenced, lets hope that someone will be able to help you.

      Jean (Johnny) Lemire from Repentigny, Quebec, Canada.

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      • A Offline
        Atrejosq
        last edited by 4 Jun 2018, 03:08

        I want to pay a license for Clothworks BUT NOT THRU PAYPAL. NO PAYPAL PLEASE, I HATE PAYPAL.

        1 Reply Last reply Reply Quote 0
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