Kelby Training Subscribers Around?
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I got a Kelby Training subscription a few days ago. However, they did some maintenance on their site, and now I'm no longer able to view the online videos. Any Kelby subscribers around who are experiencing the same?
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They seem to be trying a new format.
I found they made the change a day or two ago and they likely will need to tweak it. I am able to view the training videos but its not as simple to get there as it used to be.
What happens when you log on? I now go to my administration page and have to click my way to the tutorials.
Good luck,
Allen
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Hi Allen.
Logging in brings me to my 'Account Management' page. There's two links to the online training on that page, one at the top, and one at the bottom. Either takes me to a page where I have to click another link. Then I finally reach the 'Online Training' page. There, I can view all of the files' titles, but I can't click any of them - as if I am not a subscriber.
Either something's off, or I am even thicker than I thought.
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Are you able to get to the link at the top called "Online Dashboard"?
If yes, Categories and Instructors provide drop down menus.
Click on a category, for example, Lightroom, and see all the courses for Lightroom. Select Watch Now button.
If you did all that and the lesson didnt begin I would reach out to their customer support international number or email them.
I find the new layout and implementation a major step backwards from where they were. But the courses have been great for me.
Good luck,
Allen
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@allen weitzman said:
Are you able to get to the link at the top called "Online Dashboard"?
No. I guess I'll have to drop them a line.
Thanks for the help, Allen.
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Fixed! Yay!
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