Anyone having problems with PayPal HTTPS connections?
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I'm getting a report by a user that can't get my PayPal button to work. I've seen screenshots of how he sees my site and the PayPal graphics - served via HTTPS is not loading. (However, it works fine for me.)
I'm not sure if it's HTTPS or what - but it's troubling me as it prevents this user from making a purchase.
Can you see the PayPal graphic? http://www.thomthom.net/software/vertex_tools/
If not - you see a spaceholder where the graphic should be? If you click it does it take you to the PayPal site or does that fail as well?
Network issues are the worst to debug...
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I can see the images (even the images are served from the secure connection) and can click then proceed to the login page and end up on your purchase page. Everything works fine (I could even remember my PayPal password which is weird, unusual and terrifying - I guess I need a couple of drinks).
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I see it
(Firefox 3.6.12 ) -
works ok here (Chrome/OSX). see if the user doesn't have any antivirus that mess things up. or you can use TeamViewer and debug on his machine
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Works fine with IE 8.
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@unknownuser said:
works ok here (Chrome/OSX). see if the user doesn't have any antivirus that mess things up. or you can use TeamViewer and debug on his machine
As it turns out - the user had Norton
Antivirus installed. When he disabled that everything worked fine.
His browser was Safari - but I'm not sure if that is of any significance.I do say... Norton... blocks secure HTTPS sites...
So the issue is now resolved. Thanks guys for checking.
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