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    Google support tickets

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    • S Offline
      sketchy
      last edited by

      I submitted a ticket to google about a Layout bug regarding not being able to export to pdf. It has been a while and I haven't had any response, not even an automated one.

      Last build of LO I ran into a road block too, submitted a ticket and never heard from them. That is why I abandoned LO2, perhaps LO3 will suffer the same fate.

      Anyone ever have a support ticket work, if so how long does it take?

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      • J Offline
        jsteacy
        last edited by

        I had a lot of problems with LO2 but they responded, once it was too late but the other times they helped me out. Though they had to create a drop box account for me so I could give them the 70 meg file to look at which isn't a problem but interesting to point out.

        I use LayOut all the time, 2 and 3, what's the problem?

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        • S Offline
          sketchy
          last edited by

          I outlined the problem here:
          http://forums.sketchucation.com/viewtopic.php?f=14&t=17652

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          • SketchUp Guide TommyS Offline
            SketchUp Guide Tommy
            last edited by

            Hi Sketchy,

            I just sent you a PM asking for a bit more info so I can look into the issue you're seeing with LayOut.

            Regards,
            SGT

            1 Reply Last reply Reply Quote 0
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