Problem withSpace Navigator PE
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Hello to All,
Today i faced a problem with my Space Navigator PE. Yesterday evening it worked without problems. Today i noticed that the driver was not started. OK i thought i will install it again. I did it two times without success. Then i did download the latest driver. But after installation i couldn't start the neither the driver nor the control panel.
Maybe anybody had the same problem.
Karlheinz
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I don't know what the solution is but definitely make sure to have the latest driver as they released one particularly to work with U 7 (the old driver didn't work). It was back right before SU 7 was released however (some time in November).
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Today i loaded down the latest driver. I had a look again at the download page but i couldn't find any special for SU7. It seems to me that it will be a Windows problem.
Karlheinz
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This may be the solution, found in the 3dConnexion forum:
How do I perform a full clean-up and re-install for Windows?
Before starting make sure you are logged in with full admin privileges.
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Download the latest driver from the 3DConnexion website and save it to an easy to access location such as the desktop.
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Remove the current driver through the Add/Remove programs. Then make sure the 3DConnexion folder in C:\Program Files is deleted.
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Navigate to C:/Documents and Settings/your profile/Application Data or C:/Documents and Settings/admin/Application Data/ and delete the 3DConnexion folder. Check both locations to be sure.
NOTE: on Vista machines the paths to the profiles will be found in C:/Users/your profile/AppData or C:/Users/admin/AppData/.
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Before proceeding with the next steps, It is strongly recommended that a backup of the registry be made. Instructions to create a back-up and to restore the registry can be found on the Microsoft's Knowledge Base article Q322756.
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Under the 'Start' button and 'Run' type in 'regedit' and hit OK to bring up the Registry Editor. There are 2 registry entries to remove: Under the branches âHKEY_CURRENT_USERâ and âHKEY_LOCAL_MACHINEâ and under each of their âSoftwareâ folders delete the 3DConnexion folder found in each location (note: sometimes there might not be one under the Local Machine key folder).
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Remove the device if it is still plugged in and follow this by rebooting the computer.
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To rule out installation conflicts with firewalls or antivirus software please disconnect from any local network if applicable (with most places, depending on how their network and licenses are managed you can physically unplug the network cable after logging back into Windows), disable any antivirus programs and turn off any local firewalls. The Windows firewall settings can be accessed from the Windows control panel. All of these items can be reconnected/turned back on after the driver is successfully installed.
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Install the latest driver previously saved to the desktop. Once the driver is installed, plug the device back in and open the 3DConnexion Control Panel (Sometimes the device will âwake upâ immediately after plugging it back in and other times it will not âwake upâ until after opening the Control Panel). Hit the Calibrate button to rezero the device motion settings. The Control Panel can be closed after this.
Karlheinz
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Darn... If it is so tedious, they should really provide an uninstaller that does the whole process automatically. It sounds a bit ridiculous (not as if I couldn't do it or didn't understand the steps but these devices are not for computer gurus at all).
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After executing these 8 steps i reinstalled the driver but it was not successful. After a second deinstallation/reinstallation it worked without problems.
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