Can not make compontents

[ken]

Looks as if I have lost the ability to make components. Recieved the following error code, however, not a bug splash.

Google I hope your out there.

Thanks in advance for your help.

Ken

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[AndrewS]

@unknownuser said:

Looks as if I have lost the ability to make components. Recieved the following error code, however, not a bug splash.
Google I hope your out there.
Thanks in advance for your help.
Ken

Ken,

Unfortunately, this is a very generic error message that is generated by the Windows runtime system, not by SketchUp. It may reveal a bug in SketchUp, but it also may be a configuration problem with your machine.

I can try to look into this, but I need a lot more details.

What version of Windows? What version of SketchUp? When did the problem start occurring? Have you upgraded the system recently or installed any other applications? (That is important because another application might have accidentally modified the C++ runtime libraries, which would adversely affect SketchUp). Please also provide a specific list of steps to perform that result in seeing the error. If possible, save the model before you perform the action and send it to me in a PM so I can try it on our systems.

Thanks,

Andrew