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    Various problems - driver related?

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    • G Offline
      Guru
      last edited by

      Hi

      Please help.

      I'm having all kind of weird problems with sketchup pro 6 (demo version).

      Besides having strange graphic anomalies, I can't edit, push / pull, draw, pick surfaces, etc.. in perspective mode, but if I change to parallel projection view, everythings OK. My graphics card is an ATI 9600 xt 256 mg and I already tried diferent catalyst drivers, from 8.3 onward, and the problem remains. I even unchecked fast feedback from preferences, disabled mipmapping, catalyst A.I., anti-aliasing, but the problem remains. The only thing that aparentely resolves it, is if I uncheck hardware acceleration in sketchup preferences, but that way is unbearble slow to work with, and the stranger thing is that, as I said, with "everything on", the problems only occur in perspective mode.

      Help

      Guru

      PS A colleague of mine also has the same graphics card, but working with old drivers, and no problem there.

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      • D Offline
        dylan
        last edited by

        Well it certainly sounds like a graphics card problem.

        You could try to locate the driver version your friend is using, or try out the Omega drivers for ATI.

        http://dmdarchitecture.co.uk/

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        • jujuJ Offline
          juju
          last edited by

          Back when I was using SU6Pro on my old machine with an ATi 9800 Pro 128MB I used the Omega Drivers and it worked great. Try them, have a look at the optimisation guide for the BIOS as well.

          Save the Earth, it's the only planet with chocolate.

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          • G Offline
            Guru
            last edited by

            Thanks for all your help

            I tried an older catalyst model (8.1) but still no go.

            I also tried the latest omega drivers, based in the catalyst driver 7.12, but after installment, I couldn't launch Ati control panel (click it but doesn't start!), only Ati tray tools work, and inside sketchup, the option hardware acceleration was grayed out, wich, I assume, means sketchup didn't recognize hardware acceleration capabilities with that driver.

            perhaps it means the installation was corrupted.

            Has this ever happened to anyone, the Ati control panel, I mean..

            Thx in advance

            PS. Juju, what Bios optimization guide are you refering to?

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            • sketch3d.deS Offline
              sketch3d.de
              last edited by

              as always, a clean driver installation requires to uninstall the existent driver first (w/ admin. rights), restart the operating system, install the new driver (w/ admin. rigths) and restart OS again...

              ... but as a guru you surely know this already πŸ˜„

              btw, it's in general a good idea to mention the platform/operating system used... at least w/ hardware/driver related problems.

              Norbert

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              • G Offline
                Guru
                last edited by

                Norbert

                Thought I mentioned it, but you're right..

                The OS is WinXP Pro SP3, the card is a Sapphire 9600 XT 256 mg AGP, no problems before, with sketchup 5 on any driver.

                I did follow the book regarding uninstallation of previous drivers:

                • administrator
                • uninstall driver
                • reboot
                • clean garbage left behind
                • reboot
                • run in safe mode
                • use driver cleaner: clean ATI leftovers; - clean driver.cab, SP3.cab
                • reboot
                • scan registry with Advanced System Optimizer: clean anything from registry related to Ati
                • install new driver
                • reboot.

                I do that procedure before any driver installation. I even create a restore point and backup the system state before such operations. So I don't think that's the problem.

                thx anyway

                PS the Guru term comes from a long way back..., there's so much more to life.. πŸ˜‰

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                • sketch3d.deS Offline
                  sketch3d.de
                  last edited by

                  @guru said:

                  loooong list snipped

                  okie, sounds safe 😎

                  if an older ATI driver version doesn't help, you mabye should get rid of the ATI card and switch to an e.g. nVidia GeForce 7900 GS/GTX (starting by approx. 100.- U$) which is probably the fastest (from nVidia) you can get for the AGP slot...

                  ... or drop the whole system, which is obviously not a recent one, and invest the money in something more current as e.g. an Intel Core Duo w/ a nVidia 88xx series (PCIe).

                  Norbert

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                  • G Offline
                    Guru
                    last edited by

                    @unknownuser said:

                    ... or drop the whole system, which is obviously not a recent one, and invest the money in something more current as e.g. an Intel Core Duo w/ a nVidia 88xx series (PCIe).

                    That's what I intend to do, but I want to maintain my present system as a working station as it's more than capable for CAD and 3d visualisation operations, and is essencial in scene rendering phases (half the final rendering's total time πŸ˜‰.

                    I'll probably buy for this system the fastest / best AGP card I can get!

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                    • sketch3d.deS Offline
                      sketch3d.de
                      last edited by

                      @guru said:

                      I'll probably buy for this system the fastest / best AGP card I can get!

                      which is (under Windows) a nVidia Quadro FX (or GeForce) only. Don't buy ATI Radeon, dunno the FireGL stuff of them.

                      Norbert

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                      • jujuJ Offline
                        juju
                        last edited by

                        @guru said:

                        PS. Juju, what Bios optimization guide are you refering to?

                        There was a BIOS optimisation guide that helped improve performance of the Omega drivers, I can't find it on the site any more, so I'm guessing it's not necessary any more.

                        Save the Earth, it's the only planet with chocolate.

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                        • G Offline
                          Guru
                          last edited by

                          I'm going to run an openGL viewer I ran into today, to see if the drivers have specific problems with open GL 1.5.

                          I'll let you know how it goes, later on..

                          Regards

                          Guru

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