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Various problems - driver related?

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  • G Offline
    Guru
    last edited by 20 Jun 2008, 23:59

    Hi

    Please help.

    I'm having all kind of weird problems with sketchup pro 6 (demo version).

    Besides having strange graphic anomalies, I can't edit, push / pull, draw, pick surfaces, etc.. in perspective mode, but if I change to parallel projection view, everythings OK. My graphics card is an ATI 9600 xt 256 mg and I already tried diferent catalyst drivers, from 8.3 onward, and the problem remains. I even unchecked fast feedback from preferences, disabled mipmapping, catalyst A.I., anti-aliasing, but the problem remains. The only thing that aparentely resolves it, is if I uncheck hardware acceleration in sketchup preferences, but that way is unbearble slow to work with, and the stranger thing is that, as I said, with "everything on", the problems only occur in perspective mode.

    Help

    Guru

    PS A colleague of mine also has the same graphics card, but working with old drivers, and no problem there.

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    • D Offline
      dylan
      last edited by 21 Jun 2008, 07:24

      Well it certainly sounds like a graphics card problem.

      You could try to locate the driver version your friend is using, or try out the Omega drivers for ATI.

      http://dmdarchitecture.co.uk/

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      • J Offline
        juju
        last edited by 22 Jun 2008, 20:48

        Back when I was using SU6Pro on my old machine with an ATi 9800 Pro 128MB I used the Omega Drivers and it worked great. Try them, have a look at the optimisation guide for the BIOS as well.

        Save the Earth, it's the only planet with chocolate.

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        • G Offline
          Guru
          last edited by 23 Jun 2008, 08:53

          Thanks for all your help

          I tried an older catalyst model (8.1) but still no go.

          I also tried the latest omega drivers, based in the catalyst driver 7.12, but after installment, I couldn't launch Ati control panel (click it but doesn't start!), only Ati tray tools work, and inside sketchup, the option hardware acceleration was grayed out, wich, I assume, means sketchup didn't recognize hardware acceleration capabilities with that driver.

          perhaps it means the installation was corrupted.

          Has this ever happened to anyone, the Ati control panel, I mean..

          Thx in advance

          PS. Juju, what Bios optimization guide are you refering to?

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          • S Offline
            sketch3d.de
            last edited by 23 Jun 2008, 09:02

            as always, a clean driver installation requires to uninstall the existent driver first (w/ admin. rights), restart the operating system, install the new driver (w/ admin. rigths) and restart OS again...

            ... but as a guru you surely know this already πŸ˜„

            btw, it's in general a good idea to mention the platform/operating system used... at least w/ hardware/driver related problems.

            Norbert

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            • G Offline
              Guru
              last edited by 23 Jun 2008, 10:30

              Norbert

              Thought I mentioned it, but you're right..

              The OS is WinXP Pro SP3, the card is a Sapphire 9600 XT 256 mg AGP, no problems before, with sketchup 5 on any driver.

              I did follow the book regarding uninstallation of previous drivers:

              • administrator
              • uninstall driver
              • reboot
              • clean garbage left behind
              • reboot
              • run in safe mode
              • use driver cleaner: clean ATI leftovers; - clean driver.cab, SP3.cab
              • reboot
              • scan registry with Advanced System Optimizer: clean anything from registry related to Ati
              • install new driver
              • reboot.

              I do that procedure before any driver installation. I even create a restore point and backup the system state before such operations. So I don't think that's the problem.

              thx anyway

              PS the Guru term comes from a long way back..., there's so much more to life.. πŸ˜‰

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              • S Offline
                sketch3d.de
                last edited by 23 Jun 2008, 10:59

                @guru said:

                loooong list snipped

                okie, sounds safe 😎

                if an older ATI driver version doesn't help, you mabye should get rid of the ATI card and switch to an e.g. nVidia GeForce 7900 GS/GTX (starting by approx. 100.- U$) which is probably the fastest (from nVidia) you can get for the AGP slot...

                ... or drop the whole system, which is obviously not a recent one, and invest the money in something more current as e.g. an Intel Core Duo w/ a nVidia 88xx series (PCIe).

                Norbert

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                • G Offline
                  Guru
                  last edited by 23 Jun 2008, 11:21

                  @unknownuser said:

                  ... or drop the whole system, which is obviously not a recent one, and invest the money in something more current as e.g. an Intel Core Duo w/ a nVidia 88xx series (PCIe).

                  That's what I intend to do, but I want to maintain my present system as a working station as it's more than capable for CAD and 3d visualisation operations, and is essencial in scene rendering phases (half the final rendering's total time πŸ˜‰.

                  I'll probably buy for this system the fastest / best AGP card I can get!

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                  • S Offline
                    sketch3d.de
                    last edited by 23 Jun 2008, 12:01

                    @guru said:

                    I'll probably buy for this system the fastest / best AGP card I can get!

                    which is (under Windows) a nVidia Quadro FX (or GeForce) only. Don't buy ATI Radeon, dunno the FireGL stuff of them.

                    Norbert

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                    • J Offline
                      juju
                      last edited by 23 Jun 2008, 17:04

                      @guru said:

                      PS. Juju, what Bios optimization guide are you refering to?

                      There was a BIOS optimisation guide that helped improve performance of the Omega drivers, I can't find it on the site any more, so I'm guessing it's not necessary any more.

                      Save the Earth, it's the only planet with chocolate.

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                      • G Offline
                        Guru
                        last edited by 24 Jun 2008, 18:37

                        I'm going to run an openGL viewer I ran into today, to see if the drivers have specific problems with open GL 1.5.

                        I'll let you know how it goes, later on..

                        Regards

                        Guru

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