SCFLicense: Extension Licensing on Sketchucation
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@ameerproxy if you edit posts after providing incorrect info it is going to slow getting you sorted.
Please provide the full output of Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support
Select the text in the Ruby Console and copy it. Then paste that into your reply.
You have omitted vital information.
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@Rich-O-Brien sorry here we go
Fredo6 Plugins Information on 2024-06-28 16:40:32 +0400
- Platform: x64-mswin64_140 - Ruby: 2.7.2
- Sketchup: 22.0.354
- LibFredo6: v14.5b
- LibFredo6 Binary loaded
- Sketchucation ExtensionStore: 4.4.1
- SCFLicense: v6.4a - 74
- Fredo6 Plugins
Curviloft v2.0a
Curvizard v2.5a
FredoCorner v2.7a
FredoScale v3.6a
RoundCorner v3.4a
ThruPaint v2.4a
ToolsOnSurface v2.6a
VisuHole v1.5a - SCFLicense directory present
Signature File: 2023-01-01 14:57:22 +0400
Curvizard: 2023-03-15 18:36:09 +0400
ToolsOnSurface: 2023-01-03 20:07:48 +0400
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- Close SketchUp
- Go to C:\Users\SomeName\AppData\Local\SCF Licenses
- Delete the SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt file
- Start SketchUp
Retrieve your license files from https://sketchucation.com/webshop/my-licences.php and save them locally on your device
In SketchUp go to Tools > FredoCollection > FredoScale > License...
Activate FredoScale using your Fredoscale license file
Screenshot any Error messages
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@Rich-O-Brien Perfect , Thanks for the quick support , so same for other plugins to re validate the license
Fredo6 Plugins Information on 2024-06-28 17:01:10 +0400
- Platform: x64-mswin64_140 - Ruby: 2.7.2
- Sketchup: 22.0.354
- LibFredo6: v14.5b
- LibFredo6 Binary loaded
- Sketchucation ExtensionStore: 4.4.1
- SCFLicense: v6.4a - 74
- Fredo6 Plugins
Curviloft v2.0a
Curvizard v2.5a
FredoCorner v2.7a
FredoScale v3.6a - licensed FULL
RoundCorner v3.4a
ThruPaint v2.4a
ToolsOnSurface v2.6a
VisuHole v1.5a - SCFLicense directory present
Signature File: 2024-06-28 17:00:27 +0400
Curvizard: 2023-03-15 18:36:09 +0400
FredoScale: 2024-06-28 17:00:33 +0400
ToolsOnSurface: 2023-01-03 20:07:48 +0400
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@ameerproxy said in SCFLicense: Extension Licensing on Sketchucation:
@Rich-O-Brien Perfect , Thanks for the quick support , so same for other plugins to re validate the license
Is Fredoscale working as expected?
If yes, please repeat the steps using the appropriate license to activate other extensions
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h
I have problems releasing the available seats of the license I purchased for Round Corner, I reinstalled Windows and I cannot use the licenses on my computers with the new system -
Can't validate Fredo Portrait License
Hello please need help, just purchased the license but it doesnt work, have read all the help solutions but nothing works. It says "sorry an error occured in the communication with sketchucation. I have internet, all is work. please help, this extension is vital for my work -
@brittico said in SCFLicense: Extension Licensing on Sketchucation:
sorry an error occured in the communication with sketchucation
This can be the result of a strict network policy. Please whitelist:
*.sketchucation.comOur try switching to a less strict network.
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Hi, thanks for reply, how to whiteliste? the network is my own private one.
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Your Firewall has a list of sites it prevents access to - a 'blacklist'.
There is a 'whitelist' of sites that are allowed.
Manage your Firewall and add *.sketchucation.com to that... -
I am on microsoft defener, is it a file, folder, file type or process, sorry for the dump questions but I am not a pro on the pc, thanks
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@TIG have whitelisted it as a "file type", also switched of defender, tried it again, and again, no luck, have the same problem with "round corner" which was already working as I bought the license back in march.
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@brittico
Are there other options like 'url' ?
The string given is not a file-type... -
@brittico
Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply. -
@Rich-O-Brien Fredo6 Plugins Information on 2024-07-06 16:50:40 +0100
- Platform: x64-mswin64_140 - Ruby: 3.2.2
- Sketchup: 24.0.553
- LibFredo6: v14.5c
- LibFredo6 Binary loaded
- Sketchucation ExtensionStore: 4.4.1
- SCFLicense: v6.4a - 74
- Fredo6 Plugins
Curviloft v1.9b
FredoPortrait v2.9a
RoundCorner v3.4a - SCFLicense directory present
Signature File: 2024-07-04 16:41:09 +0100
RoundCorner: 2024-03-04 10:02:47 +0000
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@Rich-O-Brien I have just found out none of my Fredo Extensions are working anymore, Curvy Loft and Round Corner are Extensions which I was already working with as I bought the license but now none of them are working, they are all telling me that I need to get a license and when trying to activate I get the same message for all three extensions.
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@brittico Please follow the steps in my previous reply.
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@brittico said in SCFLicense: Extension Licensing on Sketchucation:
when trying to activate I get the same message for all three extensions.
Please share the error messages. If itβs network related as it has been previously please change networks or whitelist
The more concise information you share in terms of error messages the sooner we can paint a picture of what is going on.
Also make sure you are using the latest versions of all extensions. This can be checked in SketchUcation Tools
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I have a activate problem with purchased license. anyone help me? γ
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The error message means the signature file can't be read.
You can follow the instructions and delete the file [folder opens on button click], then re-validate the licenses and see if that helps...
This can happen if you change the name of your computer, it can also be affected if you have computer name that doesn't follow the Windows rules - e.g. the computer's name contains special characters causing issues with the licensing system saved data...
Let us know how you get on...
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