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    Engineering Toolbox Stopped Working **SOLUTION**

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    • BlastfurnaceB Offline
      Blastfurnace
      last edited by

      Thanks for your effort sir. You have gone above and beyond.
      I have removed SU2014 its installation was an experiment.
      I have removed the plugin and installed it with your modifications.
      I open Ruby Console and then try the plug in.
      Ruby Console shows nothing and plug in still refuses to "Insert"

      I have meetings all morning. So I am going to let the IT guys continue at it from the aspect of javascript command being blocked..

      Very Frustrated but thanks again for everything.

      M

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      • D Offline
        driven
        last edited by

        Mark, did you get this sorted out?
        others are having similar issues and a known solution would be handy...
        john

        learn from the mistakes of others, you may not live long enough to make them all yourself...

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        • BlastfurnaceB Offline
          Blastfurnace
          last edited by

          When I try to "insert" and it refuses to insert I hit F5 right then, and then click "insert" again and it seems to work. It was weird. It seemed like it would do OK until I tried to insert a flange from the site. After a Flange was attempted it would quit working. At least that is how it seemed to me.

          My advice would be try the F5 then click "Insert" again.

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          • A Offline
            Aerilius
            last edited by

            Although it appears to be a problem with odd browser behavior (caching, reload?), potential issues in the Ruby code are undetectable and therefore undebuggable because a SketchUp action_callback does not throw errors.
            Therefore the execution of Ruby code should be wrapped in something like:

            
            begin
              # execution of ruby code
            rescue Exception => e
              puts e.message
              puts e.backtrace
            end
            
            

            Also it adds every elementary operation to the undo stack. When clicking once "insert!", it would be more user friendly to only add one command to the undo stack. This can be achieved by wrapping everything in an operation (either on client side in the action_callback, or in the executed Ruby code):

            
            begin
              model.start_operation("operation name")
              # execution of ruby code
              model.commit_operation
            rescue Exception => e
              model.abort_operation
              puts e.message
              puts e.backtrace
            end
            
            

            One can also catch potential JavaScript errors in the webdialog and make them visible/debuggable in the Ruby Console.

            Edit: Debuggable version attached. It seems to be a JavaScript error caused by the Prototype library or the usage of it.
            [pre:2zs9no9b]Object required [http://sketchup.engineeringtoolbox.com/static/lib/scripts/prototype_1_6_0_2.js:3517](http://sketchup.engineeringtoolbox.com/static/lib/scripts/prototype_1_6_0_2.js:3517): in JavaScript function[/pre:2zs9no9b]


            engineeringtoolbox.rb

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            • A Offline
              Aerilius
              last edited by

              This error is related to the use of the Prototype library's Form.Element.Methods.getValue (= $F) which takes an element id string and returns the element's value (under the condition the element exists). The engineering toolbox generates element id strings from parameters (correctly to my view), but the corresponding elements seem not to exist. To find out more, one would need a stack trace and check the element ids at runtime.

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              • T Offline
                TomEdit
                last edited by

                This Windows related problem is now solved.

                No reinstallation of the extension is required - but some visited pages in the extension may need reloading (right click the extension window and "reload").

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                • BlastfurnaceB Offline
                  Blastfurnace
                  last edited by

                  SOLUTION

                  You guys can hammer out what change could be made to fix this issue but I got a reply from the folks at engineering toolbox.

                  When you click insert and nothing happens you can fix it by refreshing the page.

                  Right click in the page and select "refresh".

                  After that the insert will work.

                  Maybe this can be added to the plugin somehow?

                  But anyhow this gets us back to work.

                  Thank you everyone for your time!!

                  Mark Henry

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