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    LayOut AutoSave appears not to be working

    Scheduled Pinned Locked Moved LayOut Bug Reporting
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    • R Offline
      redinhawaii
      last edited by

      I have what I think are the appropriate boxes checked, i.e. autosave every 5 minutes,.... yet I come to my work this morning, computer crashed over the night and my work has not been "autosaved" ... in times past I could go to library, application support, google sketchup 8, (now I do not find layout in that folder only sketchup?)
      I am on a mac OS 10.6.8
      any ideas?
      aloha
      red

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      • M Offline
        mwm5053
        last edited by

        I noticed this on my mac also got to where I had to save often due to bug splats.Strange that LO is longer there you did look in User/Library right. My Mac crashed Friday night after a 3 week job (first pay job)was nearly finished with no backup. A computer guy is working on the hard drive as I write keeping faith. And as as I say that I think the only safe backup would be in the Cloud or removable disk.

        2011 iMac
        SU 2015 Pro, 2017 Make
        V2 Twilight
        macOS Sierra 10.12.5

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        • pbacotP Offline
          pbacot
          last edited by

          Cloud's a good idea but, hey , use Timemachine and a portable thunderbolt (or whatever) drive, it's so easy to use. That said, this isn't right...

          MacOSX MojaveSketchUp Pro v19 Twilight v2 Thea v3 PowerCADD

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          • M Offline
            mwm5053
            last edited by

            My problem is the Mac won't boot, that's why I said Cloud as far as timemachine what would my options be I don't know. I'm working on an old win notebook. And I still love my Mac.

            2011 iMac
            SU 2015 Pro, 2017 Make
            V2 Twilight
            macOS Sierra 10.12.5

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            • pbacotP Offline
              pbacot
              last edited by

              Well, cloud or external hard drive. I think you can restore all with TM--once the mac system is up... but if you save skp directly you could open on the PC too. I don't think that could be done with TM.

              MacOSX MojaveSketchUp Pro v19 Twilight v2 Thea v3 PowerCADD

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              • R Offline
                redinhawaii
                last edited by

                So there clearly is an issue, does anyone know if they (sketchup folks) are willing to address this issue?
                and or acknowledge that it is clearly not working?

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                • M Offline
                  marcdurant
                  last edited by

                  Hi Red-

                  The LayOut autosave files are now in a different location: when I run v3.0.16845, the autosave files are placed in /var/folders/x4/q40x3v7d23j7d3vywjt6cb65mkwh3m/T/com.google.LayOut.mdurant/ and each file has a directory name of the form LAYOUT.bG3O7S. Obviously the name of the "q40x3v7d23j7d3vywjt6cb65mkwh3m" folder is likely to be different on your machine!

                  However, in theory you shouldn't have to manually recover these files from the temporary location - they should appear in the "Recover" tab of the "New File" dialog when you start LayOut. If the "Recover" tab isn't visible (just "New" and "Recent") then LayOut hasn't found any recoverable files. Is this happening to you?

                  thanks,
                  Marc

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