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    Problems with PC

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    • Z Offline
      Zacchia
      last edited by

      Thanks mac1
      XP I have in office, at home with the problems Win7

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      • M Offline
        mac1
        last edited by

        Select internet options , advanced tab and at the bottom of the screen is a reset button try that and see if it helps. That sets IE to the default condition.

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        • M Offline
          mac1
          last edited by

          Oops sorry I missed that. I see it is 64 bit. What SKU version do you have and did it work ok before or is it new? There have been some registery issues. Will have to see if I can find the post 😐

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          • Z Offline
            Zacchia
            last edited by

            @mac1 said:

            Select internet options , advanced tab and at the bottom of the screen is a reset button try that and see if it helps. That sets IE to the default condition.

            This I already tried!

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            • M Offline
              mac1
              last edited by

              Could not find the registry issue by quick search. Will continue to look. Don't think it fits your case since SU8 was just not starting but you never know?
              BTW SU M2 came out recently. SU runs as a 32 bit app on 64 bit machines. Have you checked to see if you did an automatic update recently. I don't think they rolled the version number but you can go to the extension and there is a new tab for plugin installs? If so try an correlate date on the SU file with your problem ❓

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              • Z Offline
                Zacchia
                last edited by

                Hi
                I follow this instruction:
                http://windows.microsoft.com/en-US/windows7/how-do-i-install-or-uninstall-internet-explorer-9
                and now the Fredo's plugin update checker begins to work! But it does not stop now, it is frozen and does not stop searching and an error message is pop up, see images.
                also the Thea Exporter works again!
                Just downloading files still not working on IE9
                IE9 is still installed but a previous version
                Maybe I will deinstall it completely
                Well my problems have to do with IE and not with SU, this is for sure!
                Thanks folks for great support!!


                Screenshot2011_12_20_18_09_31.jpg


                Screenshot2011_12_20_18_01_36.jpg

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                • Z Offline
                  Zacchia
                  last edited by

                  Thanks Tig for answer!
                  I will do things you recommend when I am at home.
                  "From scratch"??
                  The thing with the toolbar was a mistake, this works.
                  IE9 like told I can not download files anymore
                  My wife in her profile Outlook crashes since one week to
                  I will post again when done your tips
                  see attached the update button


                  Screenshot2011_12_20_10_49_10.jpg

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                  • Z Offline
                    Zacchia
                    last edited by

                    @mac1 said:

                    Oops sorry I missed that. I see it is 64 bit. What SKU version do you have and did it work ok before or is it new? There have been some registery issues. Will have to see if I can find the post 😐

                    SU8 pro

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                    • Z Offline
                      Zacchia
                      last edited by

                      @mac1 said:

                      ... and there is a new tab for plugin installs? If so try an correlate date on the SU file with your problem ❓

                      where is this tab? I use the newest SU 8 version and maybe the problems are since then!

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                      • Z Offline
                        Zacchia
                        last edited by

                        hI have 2 IE9 installed (by default I guess)
                        1 IE9 32 bit, here I still can not download file
                        1 IE9 64 bit, here files can be downloaded

                        Wich one should be used??

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                        • mitcorbM Offline
                          mitcorb
                          last edited by

                          I am not sure, but I think the tab mentioned is the one pictured by Gaieus here: http://forums.sketchucation.com/viewtopic.php?f=10&t=41684&p=372689#p371745
                          So you have XP 64 bit?

                          I take the slow, deliberate approach in my aimless wandering.

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                          • Z Offline
                            Zacchia
                            last edited by

                            Found it, thanks
                            No I have Win7 64 bit

                            I am happy that TheaExporter is working again, this was the most important thing I have to thank all of you for the friendly support. Maybe Microsoft make some updates and the rest is working also sometimes...

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                            • mitcorbM Offline
                              mitcorb
                              last edited by

                              I am glad you got it to work.
                              Your Profile and your Signature say XP?

                              I take the slow, deliberate approach in my aimless wandering.

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                              • Z Offline
                                Zacchia
                                last edited by

                                @mitcorb said:

                                I am glad you got it to work.
                                Your Profile and your Signature say XP?

                                Yes, in office where I use it most it is correct
                                Problems I had at home, there I use Win7

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                                • M Offline
                                  mac1
                                  last edited by

                                  Zacchia
                                  I would imagine you are tried of trying to get your system to work, but there is no reason why it should work some times. Maybe if you keep a list of issues and post here when you can then you have a chance of getting the total problem fixed or better yet post your issues on one of the windows 7 support forums. The reason I say either I am not sure "sometimes" implies a SU issue or windows issue. Even though you have w64 SU still runs as a 32 bit application and is still constrained to the 4GB address memory limit and all your device drivers take a bite out of that .Stating what system you have and the graphics adapter( Much better that an intergrated chip set.) would be of interest The reason I asked about the SKU version is they have differing memory size limits. I would hope you have the one that goes to 8GB because then Su has access to much more memory then when it runs on a 32 bit system.It can use 4GB, but on a 32 bit system it can only use 2 GB even if you have 4GB memory installed.( The application and kernel split the 4GB evenly) I am neglecting paging file here.
                                  Just some thoughts for you.

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                                  • Z Offline
                                    Zacchia
                                    last edited by

                                    thanks mac1
                                    Yes my system has 8GB memory.

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