Sketchupundo.log

Al Hart

A client who got a bug splat just sent me a sketchupundo.log. I had never heard of this before (I see there is one mention of it in another forum post)

Is this lying around somewhere while SketchUp is running? Or does it only get saves when there is a crash?
Is there a way to add information to it from ruby? (to help trace problems)

Chris Fullmer

I think you can access it fromt he bugsplat window itself. When the bugsplat window is on the screen, isn't there some option to save reports or log errors to the hard drive or soemthing? Seem slike that might be the only time you can access it.

Chris

honoluludesktop

Al, why didn't you ask the client who sent you the log?

Al Hart

@honoluludesktop said:

Al, why didn't you ask the client who sent you the log?

I almost always get more informed responses from the SketchUcation forum than my users. Also, I sometimes find that someone here knows a lot more about these things than I would have ever hoped for.

If the file exists without a bugsplat, then I can look at it before I get a bug splat, and try to find a way to write to it from ruby. If so, it might be a clever way to keep track of what is going on before an unexpected bug splat

I found a way to redirect ruby console output to a file. I was just hoping that this might turn out to be a better alternative, and to flush the output - which SketchUp does not do when it gets bug splat. But I am always looking for better ways to write some traces to something in case something goes wrong.

See: Trace Ruby Messages

(Actually these traces are only useful for other developers. Our software never has bug splats or other bugs )