[Solved] Plugins causing bugsplats

wyatt

Earlier today life was good until SU lost my toolbar positions. No big deal...Restore Tool Bar positions...and it reset them to something that wasn't at all familiar and then got stuck thinking about it. I had to shut down that non-responsive session, and upon reopening I got a bugsplat that I cannot resolve. It occurs immediately when SU starts up, most often before any toolsbars appear to load; sometimes after half a dozen are loaded.

Here's what I've tried...

Uninstall Organizer.rb. No bugsplats, but I can't access over half my plugins.
Discovered 4 folders that seem to be at issue. Uninstall those and no bugsplats, but again, lots of my plugins are gone.
Narrowed down to 5 plugins that appear to cause problems: arc centerpoint finder, greeble2, shapebender, perpendicular face tools, and veritical line maker. If I install any of these scripts in the main plugin folder or a subfolder, I splat. (Sorry, Chris, they all seem to be yours.)

It's interesting to me that all of these were located originally in the same subfolder, but I had to uninstall and reload 3 other folders (about 20 plugins) to get to this point.

I was making changes to a few plugins this morning (not to any of these), but after I was done with that, everything was working with no errors or splats. I'm out of ideas. Chris (or anyone), do you have any suggestions for what else to try?

wyatt

A little more on this...bigger problems than I first thought. If I open a skp by double clicking on it from the Desktop, I get a splat. If I open a blank drawing, no splat, but nothing in the File menu works...can't open or import any files, Get Location opens a blank screen, Print Preveiw causes a splat. All of the tools and plugins that I tried, worked fine. I did try my original plugin configuration with SU 7 and it works fine there; just not in 8.

honoluludesktop

Maybe too late to help, but when everything is working OK, then the system suddenly gets weird, I do a systems restore to the nearest point that everything was working. This works half the time. For the other half, I first move all the plugins to a temp folder. If SU runs OK, its one of the plugins, restore your plugins folder in a manner that identities the problem plugin. If its not the plugins, I remove SU from the system's control panel, then do a fresh install. The only time this procedure failed is when I don't do step one, the systems restore without messing with stuff first. One of my machines is no longer able to export animations.

wyatt

Thanks Honolulu. I actually tried system restore first, but it was disabled on my machine for some reason...have to talk to our IT guy about why that was. I ended up doing a fresh install as you suggested. It still took a little work to get some of my settings back, but everything seems to be working again.

Chris Fullmer

(EDIT: Ope, Honolulu already beat me to it. Hope it keeps working!)

Boy, this doesn't sound good at all. I really have not done any thorough testing of my plugins to make sure they are 100% compatible with version 8. The problems you are describing though sound bigger than my little plugins should be able to cause.

If you think its toolbar related, you might try uninstalling the ones that make use of toolbars - like the vertical lines tools.

It might not be bad to just uninstall SU 8, then reinstall it. Then re-copy over all the plugins. If it pops up errors on loading, those would be good if you could copy and paste here for review.

This sounds very odd, so any extra details might help get to the bottom of it.

Chris

honoluludesktop

Except when I'am programing, Sketchup is about 5-10% of my work on the computer, yet it accounts for more then half of the problems (like loss of animation) I experience. I think that SU v8.0 is more sensitive then previous releases. But, we haven't had a point release yet, and in my experience that usually resolves most problems.

When it comes to OSs, I never install V1.0, and always wait for SR-1. Except for Sketchup, "if it ain't broke, I rarely replace it"; with SU, for some uncountable reason, I upgrade asap.

wyatt

Thanks, Chris. Like I said, everything seems to be working since reinstalling 8. I didn't get any errors when I copied my plugins back into the new install. I'll reply back to this topic if I have any more similar troubles.

I received a PM from someone who explained that the errors I was getting can occur when SU is closed unexpectedly while Saving Toolbar Locations is in process, or when a bunch of plugins with toolbars are closed all at once - I guess by unloading them out of the directory(?). It's possible that the first is what happened to me today. 8 does seem picky and even a little sluggish on start-up and shut-down so maybe it was cranking away on something and I got impatient. Wouldn't be the first time.