Layout crashes when importing a SU model

JOTAVE · 11 Sept 2008, 19:20

I'm an old SU user & love the product, but I'm new to Layout & when I was trying to start using it today, it repeatedly crashed (actually closed down) whenever I tried inserting a SU model...
Do you have any ideas on what could be going on?
Thanks!

JuanV.Soler · 11 Sept 2008, 19:57

no idea,
it maybe the program is just starting to come alive
try this : open a sketchUp file and then, from there, send it to Layout and see what happens.

Gaieus · 12 Sept 2008, 07:05

Also (if you can share the model and it is not too big), upload it here so we can have a look whether the file or your system crashes LO.

jhauswirth · 12 Sept 2008, 23:29

Are you on Windows?

You could try registering the SketchupViewer.dll- LO probably can't find it.
Open a DOS box, and cd to here-
C:\Program Files\Google\Google SketchUp 6\LayOut
or where your layout.exe is installed.
Then do-
regsvr32 SketchUpViewer.dll

This should popup a dialog saying succeeded. If it doesn't say succeeded, then reinstalling is best.