Install SU 6 on new machine
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I just installed SU 6 on a new laptop, registered, now when I open SU I get the instructor and learning screens going "not responding" the minute that I try to close them. The program stops and that is all the farther that I can get. What's up
TR -
This is a new laptop with Vista and Nvidia card?
Can you double click on .skp to launch without the hang?
From the "Vista Notes" section of SU6 release notes:
http://sketchup.google.com/gsu6/relnotes.html
"SketchUp on a Core 2 Duo processor with a nVidia GeForce series 7 card will hang if started with the Vista provided driver. The latest driver from nVidia fixes the problem."
Please let me know if this is the problem.
Cheers,
- CraigD
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It's a Toshiba Intel 2core, with a 7600 Nvidia card. I downloaded the latest driver from Toshiba, since Nvidia's site said that's what to do. SU still hangs the minute I launch it. Should I try Toshiba's tech support, Nvidia support, or is there more you can do?
Thanks
TR -
@trs said:
It's a Toshiba Intel 2core, with a 7600 Nvidia card. I downloaded the latest driver from Toshiba, since Nvidia's site said that's what to do. SU still hangs the minute I launch it. Should I try Toshiba's tech support, Nvidia support, or is there more you can do?
Thanks
TRCan you double click on .skp to launch without the hang?
By the way...we have found that the Graphics card provider has the latest updated drivers, not always the machine manufacturer.
Let me know if this works for you.
Cheers,
- CraigD -
Nvidia said that because laptop cards are so specialized they have you go through the laptop manu. site for the updates. I got a newer BIOS and driver and now SU is running just fine.
Thanks
TR
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