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    SCFLicense: Extension Licensing on Sketchucation

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    • Rich O BrienR Offline
      Rich O Brien Moderator
      last edited by Rich O Brien

      @zmd make sure all your extensions are the latest releases.

      If they are please share the error messages you are getting so we have something to chew on

      Download the free D'oh Book for SketchUp πŸ“–

      1 Reply Last reply Reply Quote 0
      • TIGT Offline
        TIG Moderator
        last edited by

        @zmd
        Also make sure you have the latest SketchUcation toolset installed for the licensing etc [>=5.0.5], it's version is shown in the top bar of its dialog.
        If you update it restart SketchUp to sync everything...
        As well as the latest versions of Fredo's extensions ensure you have his latest LibFredo6 too...
        PS. Don't confuse Fredo's RoundCorner and FredoCorner extensions, they are separate tools, each needing their own license...
        PPS. The current toolset requires >v2017 - what's yours ?

        TIG

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        • ntxdaveN Offline
          ntxdave
          last edited by

          I keep getting this message

          image.png

          If I go to the Extension Manager here is what I see:
          12218c73-bb35-4123-aec2-c151acd6c95a-image.png

          If I go to the SketchUcation Tools here is what I see:
          f2b03111-0cf3-4729-bb97-b8f3fa4b16da-image.png
          Notice item 13.

          NOt sure whatr I need to do to get the license updated.

          Press F1...thank me later

          1 Reply Last reply Reply Quote 0
          • Rich O BrienR Offline
            Rich O Brien Moderator
            last edited by

            Go to https://sketchucation.com/webshop/my-licences.php

            Download your license file

            Open SketchUp

            Go to Tools > Fredo Collection > FredoSketch > License

            Click Activate and pick your downloaded license file

            Download the free D'oh Book for SketchUp πŸ“–

            1 Reply Last reply Reply Quote 0
            • ntxdaveN Offline
              ntxdave
              last edited by

              OK, When I go to the licenses link you provided, I am not seeing the FredoSketch license so I cannot download it.

              Press F1...thank me later

              Dave RD 1 Reply Last reply Reply Quote 0
              • Dave RD Offline
                Dave R @ntxdave
                last edited by

                @ntxdave said in SCFLicense: Extension Licensing on Sketchucation:

                I am not seeing the FredoSketch license

                Did you purchase a license for FredoSketch?

                Etaoin Shrdlu

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                ntxdaveN 1 Reply Last reply Reply Quote 0
                • ntxdaveN Offline
                  ntxdave @Dave R
                  last edited by

                  @Dave-R I thought so and have had it installed for a while. If you look at this screen shot you will see that I had it placed on my toolbar.
                  85e407cc-2300-4dc0-8c92-b37a8cefd521-image.png

                  Also, If you look at the image from the SketchUp Extension Manager, you will see that I had a license.

                  Press F1...thank me later

                  1 Reply Last reply Reply Quote 0
                  • Dave RD Offline
                    Dave R
                    last edited by

                    The only thing I see in your screenshots is that you have the extension installed and that the trial period has expired. Nothing that shows you have purchased the license, though. The Extension Manager doesn't say anything about whether or not you have a license.

                    Etaoin Shrdlu

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                    • ntxdaveN Offline
                      ntxdave
                      last edited by

                      OK, I thought all of my Fredo6 licenses were perpetual but maybe not. I do not think I have used this one so I might just uninstall it.

                      BTW: When I look at the licenses, I see that they have an old email address that is no longer valid. How do I update the email address associated with my license?

                      Press F1...thank me later

                      Rich O BrienR Dave RD 2 Replies Last reply Reply Quote 0
                      • Rich O BrienR Offline
                        Rich O Brien Moderator @ntxdave
                        last edited by

                        @ntxdave said in SCFLicense: Extension Licensing on Sketchucation:

                        How do I update the email address associated with my license?

                        You can't but it is not affecting you using your licenses.

                        All your licenses are at https://sketchucation.com/webshop/my-licences.php

                        Download the free D'oh Book for SketchUp πŸ“–

                        1 Reply Last reply Reply Quote 0
                        • Dave RD Offline
                          Dave R @ntxdave
                          last edited by

                          @ntxdave said in SCFLicense: Extension Licensing on Sketchucation:

                          OK, I thought all of my Fredo6 licenses were perpetual but maybe not.

                          They are perpetual but if you never purchased a license for FredoSketch then that doesn't come into it. If the license isn't showing up in the list that Rich linked to, it's probably safe to say you didn't buy a license.

                          Etaoin Shrdlu

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                          1 Reply Last reply Reply Quote 0
                          • B Offline
                            butteryngregory
                            last edited by

                            Why wont you accept my card payment im so desperate for a license

                            Rich O BrienR 1 Reply Last reply Reply Quote 0
                            • Rich O BrienR Offline
                              Rich O Brien Moderator @butteryngregory
                              last edited by

                              @butteryngregory said in SCFLicense: Extension Licensing on Sketchucation:

                              Why wont you accept my card payment im so desperate for a license

                              We use PayPal and Stripe for payment processing. We have no control over whether cards are accepted or not. That is solely between your bank and the payment processor you are using.

                              Download the free D'oh Book for SketchUp πŸ“–

                              1 Reply Last reply Reply Quote 0
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