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    Quadro2000 issue

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    • BurkhardB Offline
      Burkhard
      last edited by

      Hi, need an advance or some experience users.
      A client got trouble with Sketchup and open gl settings -the display goes black.
      The control pannel say: no response

      They works with a Workstation, Quadro2000 and two Monitors.

      Are there known issues with Sketchup?
      Anyone any idea for a solution except to buy new cards?
      ( They used the Quadro as certified card for Acad )

      Burkhard

      [http://www.ia-plus.de(http://www.ia-plus.de)]

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      • N Offline
        numerobis
        last edited by

        Is it working on one screen?
        I think it could be related to the multi monitor settings in the nvidia control panel.
        I don't know how the multi display mode is set up on this system but here they say that you have to use "spanning" mode and enable "advanced multi monitors" in the opengl settings to make opengl work on the second screen - but i don't know if this applies to a quadro 2000...
        http://www.allquests.com/question/1628734/nvidia-dual-monitor-no-openGL-on-second-screen.html

        Is acad working on both screens? And is it an older version of acad using opengl or a new one with directx?

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        • KrisidiousK Offline
          Krisidious
          last edited by

          try turning off hardware acceleration in OpenGL.

          http://sketchucation.com/forums/viewtopic.php?f=79&t=13335

          By: Kristoff Rand
          Home DesignerUnique House Plans

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          • BurkhardB Offline
            Burkhard
            last edited by

            @numerobis Yep they work with two screens, I will check this too. Thanks for an idea.
            @Krisidious Thats the first i do when getting trouble with Graphic issues. This does have no affect.

            In this case - it can happen by rotating, zooming in...- I got a black workspace in Sketchup and have to start it new.
            The rest of the Monitor is working. A short window poped up with something like " no response from the grahic card "
            Monday we try some changes from the Nvidia Pannel and so I can proove the monitor settings
            at the same time.
            Btw. this happens on 4 Computers, since they have changed the Grahic Cards.

            [http://www.ia-plus.de(http://www.ia-plus.de)]

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            • KrisidiousK Offline
              Krisidious
              last edited by

              and this is on 2013 V8 or both?

              By: Kristoff Rand
              Home DesignerUnique House Plans

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              • W Offline
                wyatt
                last edited by

                I read a couple forum posts about this recently while researching the Quaddro 2000 for a new setup I'm ordering. (I haven't ordered it yet, so maybe I need to find a different card.)

                https://productforums.google.com/forum/?fromgroups#!topic/sketchup/d1RNOVDPSdQ
                Complaint, but no solution.

                http://productforums.google.com/forum/#!topic/sketchup/SIcbPalp-qc
                Suggested solution generally involves toggling Fast Feedback on/off and the problem seemed to resolve itself. The third post contains a link to a Google Groups forum where someone offered some suggestions to tweak the Nvidia settings for SketchUp. Might be worth a shot.

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                • BurkhardB Offline
                  Burkhard
                  last edited by

                  I found these sides too, and another one with the settings in the Nvidia panel.
                  They will try these out on Monday with the IT guys.
                  @Krisidious It's V8, because I recommended to wait a month or two until some Problems are solved. 50 Licenses and such a plugin and install trouble, especially with limited acces given from the IT... i would feel a bit lost to help out 😉

                  [http://www.ia-plus.de(http://www.ia-plus.de)]

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                  • KrisidiousK Offline
                    Krisidious
                    last edited by

                    I was hoping that you would be on 2013 and it would be a driver issue that might be fixed with new Nvidia drivers.

                    By: Kristoff Rand
                    Home DesignerUnique House Plans

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