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    Membership Info has Disappeared

    Scheduled Pinned Locked Moved Ideas Box & Board Issues
    8 Posts 6 Posters 12.3k Views 6 Watching
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    • K Offline
      KrisM
      last edited by

      Logged into Sketchucation this morning and something looked different. My membership information has disappeared and my account is listed as basic. My automatic renewal to a premium membership was processed yesterday. Something is amiss.
      KrisM

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      • M Offline
        McGordon
        last edited by

        The site was down completely earlier today. Some forum posts have disappeared and my membership info is wrong too. I don't think it's back to normal yet.

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        • F Offline
          faust07
          last edited by

          The same here. All of my posts are gone.. 😢

          1 Reply Last reply Reply Quote 0
          • cottyC Offline
            cotty
            last edited by

            Here too...

            my SketchUp gallery

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            • BoxB Offline
              Box
              last edited by

              There was an sql error with the forum that didn't last long about 12 hours ago, but I suspect it was the result of a broken server somewhere, so they may take some time getting the data linked back up.

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              • G Offline
                Gábor
                last edited by

                Could you log out / in and Ctrl + F5 reload the page? Did it help? Please let us know.

                Now everything should be perfect.

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                • M Offline
                  McGordon
                  last edited by

                  My membership info is ok now and one of the threads that disappeared has came back, but I can't check them all.

                  For example, this thread right here should have 6 posts and only the most recent three are visible (before my post here).

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                  • G Offline
                    Gábor
                    last edited by

                    Thank you for the info. Yes, we are aware of some posts made between Thursday 10 AM GMT and today 4 PM by those whose membership info was corrupted disappeared. We'll try to restore these posts on Monday. From now on everything should be normal.

                    Sent from my SM-G935F using Tapatalk

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